We hope you love your new purchase, however, if you need to return your order for a refund or an exchange we are happy to help.
We have extended our returns period for Christmas; any order placed from the 31st of October can be returned up until the 14th of January 2024. If you have placed an order before the 31st of October, the normal returns period is 28 days.
If you need to return your order for a refund or an exchange then please ensure that you return your unworn goods, as sold, in their original packaging, including all labels and tags. Please ensure that if you are purchasing footwear, it is returned in its original packaging e.g. any paper, inserts and original box. Please also ensure that footwear is returned in its outside packaging/box and do not stick returns labels directly onto the shoe box.
This does not affect your statutory rights.