Please note, if using your own courier, you are liable for its safe return. Be sure to include the paperwork included with your order, or, if no longer available, a note detailing your order number, the 6 digit number, eg#199999 your reason for return, and if returning for a refund or exchange (please also include details of the exchange if the latter).
This portal is for all customers to use, all you need is your order number and email you made your order with. Please follow the steps and instructions inside the portal.